Terms & Conditions

Welcome to the Vis à Vis Cosmetic website.

This website is operated by the Vis à Vis Cosmetic team. By accessing and using this website or any associated products or services, you agree to these terms and conditions. If you do not agree, please discontinue use immediately.

The Vis à Vis Cosmetic team reserves the right to update these terms at any time. Your continued use of the website constitutes acceptance of any changes. Please retain a copy of these terms for your records.

Acceptance of Terms: Your use of the website constitutes acceptance of these terms. You may also accept by clicking to agree where provided.

Member Obligations: As a member, you agree to:

• Use the services in compliance with applicable laws and guidelines.

• Protect the confidentiality of your account.

• Notify us of any unauthorised account use.

• Use the website for personal use, unless otherwise approved.

• Refrain from illegal or unauthorised use, including spamming.

• Acknowledge that automated use is prohibited.

Promotions: Promotional offers at Vis à Vis are subject to availability and valid for a limited time only. All promotions are:

• Non-transferable and cannot be redeemed for cash or exchanged for other treatments.

• Applicable only within the stated campaign period and must be booked and completed within the validity timeframe.

• Not combinable with other discounts or loyalty programs unless explicitly stated.

• Subject to suitability, as determined by a consultation with our practitioners.

• Standard clinic policies, including cancellation and rescheduling terms, apply. Vis à Vis reserves the right to modify, extend, or withdraw any promotion at any time without notice.

Payment: Payment methods include card payment and Afterpay. By using these services, you agree to our terms and conditions.

Refund Policy: Refunds are only provided if services cannot be rendered or if appointments are cancelled at least 24 hours in advance.

Cancellations and No-show Policy: Cancellations or reschedules must be made at least 24 hours in advance. Late cancellations will incur a $50 fee, and no-shows will be charged the full appointment fee of $150. If you are running late to your treatment may be shortened or rescheduled, with applicable fees. By booking, you agree to these terms.

Copyright and Intellectual Property: All content on this website is protected by copyright. You may use the website for personal, non-commercial purposes. All other rights are reserved by Vis a Vis Cosmetic.

Privacy: Your information is subject to our Privacy Policy.

Disclaimer: We do not guarantee the accuracy or suitability of information on this website. Your use of the website is at your own risk.

Limitation of Liability: Our liability is limited to the extent permitted by law.

Termination: Either party may terminate these terms by providing notice. We reserve the right to terminate for breach or commercial viability.

Indemnity: You agree to indemnify us from any claims arising from your use of the website.

Dispute Resolution: Disputes shall be resolved through negotiation or mediation, with venue in Melbourne, Australia.

Venue and Jurisdiction: Any disputes shall be resolved in the courts of Victoria, Australia, governed by its laws.

Independent Legal Advice: Both parties affirm the fairness of these terms.

Severance: If any part of these terms is deemed invalid, the remainder shall remain in effect.